Shipping: All in-stock items will be shipped within one week. Please allow up to two weeks or longer, depending on the size of your order, for items that are hand-made. I will e-mail you with a projected ship date upon receipt of your order. All orders will be shipped Fed-EX or USPS. I will always ship at the best rate.
Guarantee: We personally guarantee our products. If, for any reason you do not like your purchased items, please e-mail us immediately to resolve the issue.
There is a 20% re-stocking fee on all returned orders.
Shipping Fees are non-refundable.
Cancellations of Orders - Refunds requested for cancellation of orders will be reviewed and determined by:
- Item(s) Purchased
- Supplies Purchased
Once we have purchased supplies and started your order no refunds will be given without prior approval.
|